Refund policy

At Still Iron, we stand behind what we make. Every piece is made to order, and we want you to feel good about what shows up at your door. If something arrives wrong, damaged, or defective, we’ll work to make it right.

Returns & Refunds

Because our products are made to order, we currently offer refunds or replacements for eligible order issues, including:

• Items that arrive damaged or defective

• Receiving the wrong item

• Receiving the wrong size or design due to a fulfillment error

If there’s an issue with your order, please contact us at stillironco@gmail.com within 30 days of receiving your order.

Please include your order number, a brief description of the issue, and clear photos of the product so we can review your request as quickly as possible.

Because each Still Iron product is made specifically for your order, we generally cannot accept returns or provide refunds for ordering the wrong size, changing your mind, or other buyer preference issues.

Please review product details and sizing information carefully before placing your order.

If your order qualifies for a refund or replacement, we’ll provide you with the next steps after reviewing your request.

Refund Processing

Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Policy Updates

We may update this Refund Policy from time to time to reflect changes to our products, fulfillment process, or business practices. The most current version will always be available on our website.

Questions about your order or this policy can be sent to:

Still Iron
stillironco@gmail.com