Privacy Policy

Last Updated: September 30, 2026

Still Iron operates this website and online store, including all related content, features, tools, products, and services (collectively, the “Services”). Our goal is to provide our customers with a secure and convenient shopping experience.

Our store is powered by Shopify, which enables us to provide our Services to you.

This Privacy Policy explains how Still Iron collects, uses, and shares your personal information when you visit our website, make a purchase, use our Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy will control.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understand the practices described in this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you. Personal information does not include information that has been anonymized or de-identified so that it can no longer reasonably identify you.

Depending on how you interact with Still Iron, where you live, and applicable law, we may collect or process the following categories of personal information:

• Contact Information: Your name, email address, phone number, billing address, and shipping address.

• Payment and Financial Information: Payment card information, transaction details, payment method, payment confirmation, and other information necessary to process your purchase.

• Account Information: Your username, password, account preferences, settings, and other account-related information.

• Order and Transaction Information: Products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as information regarding previous transactions.

• Communications: Information you provide when contacting Still Iron, including customer service inquiries.

• Device Information: Information about your device, browser, network connection, IP address, and similar identifiers.

• Usage Information: Information about how and when you access, browse, and interact with our website and Services.

How We Collect Personal Information

We may collect personal information from several sources, including:

• Directly from you when you place an order, create an account, contact us, or otherwise provide information to us.

• Automatically when you use our website or Services, including through cookies and similar technologies.

• From service providers that help us operate our store, process payments, fulfill orders, provide analytics, or deliver other business services.

• From business partners and other third parties where permitted by applicable law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Improving Our Services

We use personal information to operate Still Iron and fulfill our obligations to customers. This may include processing payments, fulfilling orders, arranging shipping, processing returns or exchanges, maintaining customer accounts, remembering preferences, providing product recommendations, and improving the overall shopping experience.

Marketing and Advertising

We may use personal information to provide marketing and promotional communications, including emails and advertisements.

We may also use information about your activity on our website to provide advertisements that may be more relevant to you, where permitted by applicable law.

Security and Fraud Prevention

We may use personal information to protect Still Iron and our customers, authenticate accounts, provide secure transactions, detect or investigate potentially fraudulent or illegal activity, and maintain the security of our Services.

If you create an account with us, you are responsible for maintaining the confidentiality of your login information.

Customer Service and Communication

We may use your information to respond to questions, provide customer support, communicate about your orders, and maintain our relationship with you.

Legal and Compliance Purposes

We may use personal information when reasonably necessary to comply with applicable laws, respond to valid legal requests, enforce our policies or agreements, resolve disputes, and protect the rights and safety of Still Iron, our customers, and others.

How We Share Personal Information

We may share personal information when reasonably necessary to operate our business and provide our Services.

This may include sharing information:

• With Shopify and service providers that assist with payment processing, website hosting, analytics, customer support, order fulfillment, shipping, cloud storage, and other business operations.

• With advertising and marketing partners where permitted by applicable law.

• When you request or consent to the disclosure of your information.

• In connection with business transactions, such as a merger, acquisition, restructuring, or sale of assets.

• When required to comply with applicable laws, court orders, subpoenas, warrants, or other valid legal processes.

• When reasonably necessary to protect Still Iron, our customers, our Services, or others.

Our business partners and service providers may process information according to their own privacy policies and applicable laws.

Shopify

Still Iron's online store is powered by Shopify.

Shopify may collect and process personal information relating to your access to and use of our store in order to provide and improve its services.

Information you provide through our store may therefore be transmitted to Shopify and other service providers, including providers located outside the country in which you live.

Shopify may also process information about your interactions with Still Iron and other Shopify merchants to provide certain enhanced features and services.

For additional information about Shopify's privacy practices and your rights regarding information processed by Shopify, please review Shopify's Consumer Privacy Policy and Privacy Portal.

Third-Party Websites and Services

Our website may contain links to websites, social media platforms, or services operated by third parties.

Still Iron does not control these third-party services and is not responsible for their privacy, security, accuracy, or content.

If you visit a third-party website or service through a link on our website, we encourage you to review that third party's privacy policy and terms before providing personal information.

Children's Privacy

Still Iron's Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us at stillironco@gmail.com to request its deletion.

We do not knowingly sell or share, as those terms may be defined under applicable privacy laws, the personal information of individuals under 16 years of age.

Security and Data Retention

We take reasonable measures designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Please avoid sending sensitive or confidential information through unsecured communication channels.

We retain personal information for as long as reasonably necessary to provide our Services, maintain customer accounts, fulfill legal obligations, resolve disputes, enforce agreements and policies, and otherwise operate our business.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These rights may include:

• Right to Access or Know: You may have the right to request information about the personal information we maintain about you.

• Right to Delete: You may have the right to request deletion of certain personal information.

• Right to Correct: You may have the right to request correction of inaccurate personal information.

• Right to Data Portability: You may have the right to request a copy of certain personal information in a portable format.

• Right to Opt Out: Depending on applicable law, you may have the right to opt out of certain sales or sharing of personal information or the use of information for targeted advertising.

Where applicable, you may exercise these rights through the options available on our website or by contacting us at stillironco@gmail.com.

We will not discriminate against you for exercising applicable privacy rights.

We may need to verify your identity before processing certain requests. Where permitted by law, you may also authorize another person to submit a request on your behalf.

Marketing Communications

If you receive promotional emails from Still Iron, you may unsubscribe at any time by using the unsubscribe option included in those emails.

Even if you unsubscribe from promotional communications, we may continue sending transactional or non-promotional communications relating to your purchases, account, customer service requests, or other interactions with Still Iron.

Complaints

If you have questions or concerns about how Still Iron handles your personal information, please contact us at stillironco@gmail.com.

Depending on where you live, you may also have the right to contact your applicable privacy or data protection authority.

International Data Transfers

Your personal information may be transferred, stored, or processed outside the country in which you live.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

Changes to This Privacy Policy

Still Iron may update this Privacy Policy periodically to reflect changes to our business practices, Services, legal obligations, or other operational requirements.

When we update this Privacy Policy, we will update the “Last Updated” date at the top of this page and provide additional notice where required by applicable law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us at:

Still Iron
Email: stillironco@gmail.com